I blogged recently about passing the Zend PHP5 Certification recently. One of the ‘rewards’ offered for passing the test is inclusion into the Yellow Pages for PHP Professionals and there are various functions available for people who have passed the exam to edit their details, post a picture etc. However my profile doesn’t seem to be linked to my Zend account, despite using the same email address, and I cannot edit any of these details.
As this resource is one of the main selling points used by Zend to push the exam and since its a pretty handy place for recruiters to look for qualified PHP developers (I’ve already received recruitment emails through it) - I would expect this to work properly and for me to be able to edit my details. The lack of any additional information on my profile reflects badly on me, as it could easily be taken as a lack of interest from me by anyone looking at my details.
So far Zend haven’t even responded to emails that I’ve sent through their website to them which is appalling customer service.
Update (6 Nov): Beth at Zend sorted this all out for me today and I can now update the profile. David and Howard also contacted me about the issue - thanks guys, much appreciated!
05/11/2007 at 6:33pm Permalink
See also:
http://blog.wolff-hamburg.de/archives/16-Is-it-me-or-does-the-Zend-website-suck.html
So this is old news. It’s sad that in all the time not much seems to have happened, even though I was told that my critique was noted and something would be done about the issues.
05/11/2007 at 9:29pm Permalink
I had not problems with Zend when passed the exam. Everything was flawless.
Sincerely,
Alex
05/11/2007 at 9:50pm Permalink
That process takes quite a while for them to link the two accounts. I believe when I had to have them do it, it took a month or so to finally have the accounts linked.